Recently we've had several new clients come to us after their web provider has either stopped taking calls, died (seriously...and not just one!), or the company has closed down. In some cases they disappeared taking the clients website and domain name with them. This has prompted us to put together the following tips of things you can do if this happens to your website.
16. Steps you can take to rescue your website
- Gain access to your website data & emails - Contact your web hosting provider & ask for the 'cPanel log in details.' Log in and download your files via FTP. If this is impossible because the provider is unreachable, go to point 3.
- Gain control of your domain registration - Normally you can register your own domain name/s, but if your web provider did it for you, they may have registered your domains in their own name instead of yours. If they were legit & registered them in your name it will be an easy task to request access to your login details to modify your domain contact details. If they were registered in the web providers name, go to the next point.
- If you don't have control as stated in the first 2 points - Do a who is search to find out who has ownership of your domain name. You can then contact the registrar company to change the contact details and lodge a transfer of ownership case. The process to gain access can become a long, drawn out saga, so if this all seems too hard...contact our team to do it for you!
WebsiteWise specialises in rescue efforts when your previous developer or hosting company has become unresponsive. We've helped dozens of clients regain control and make a fresh start in their business online strategy.
We're excited to share our latest site upgrade that's just been launched this week. A valued client for many years, Northern Industrial Coatings required a re-design to their existing WSW website to showcase their new and expanding service offerings to the exhibition and shop fitting industries. We developed a custom responsive design integrating the latest web app functionality to allow site visitors an easy navigation experience on all PC, tablet and mobile sizes. Our copywriting team updated the content, added new service information and completed SEO implementation across the site. View the full Project details
January flew by in a flash with the team hard at work finishing off a few biggies, which we'll show more of here in the weeks ahead.
First up is Newcastle New Age Caravans. With the Grand Opening of their state-of-the-art indoor showroom and massive service centre fast approaching, New Age Caravans Newcastle required a slick online presence to match their modern facilities, and needed it to be launched within a few weeks. The WSW team went to work developing a business grade, custom responsive site to showcase their great range of caravans and promote their new caravan servicing and repair services to the Newcastle community. The new website has the look and feel of quality and professionalism that Newcastle New Age Caravans convey as a business, it's informative and highly engaging, and was created using the latest web development and SEO techniques. The site is scalable and will continue to grow and expand with NNAC's success. To read the full Project Scope, visit Our Work.