Dear WebsiteWise Customers,
In order to better protect your email communications, Adobe have made some changes to the way you can access your email inbox in browser or in an email client. Adobe have now created a dedicated secure domain for email which they plan to restrict to use only SSL/TLS encryption for both incoming and outgoing communication. The new domain will be used to access your email from browser and email client as well.
You will also be required to use https://mail.worldsecureemail.com for accessing your mailbox using a web browser. Please note that site administrators will still be able to use the Admin Console and access their mailbox through Single Sign On as before.
The current mailbox settings will continue to work until April 15, 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings. Furthermore, mail.mydomain.com will be automatically redirected to thehttps://mail.worldsecureemail.com from then on.
We also strongly advise you to change your email password, by logging into webmail (using https://mail.worldsecureemail.com) and browsing to Settings -> Password. There you will be able to set a new password for accessing your mailbox.
As you can appreciate, we have hundreds of clients so can't call each individually to talk them through these updates, so to help manage the change over, please go through the above steps yourself. If of course you get stuck, give us a call & we'll assist in any way we can.