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Empowering Businesses through Digital Solutions


Jun 08

Adobe email service is now up but DNS propagation may show error to few users.

Posted by Ian Campbell on Friday, June 08, 2018 Url should now work for majority of users and is also functional as Incoming/Outgoing server. 

Note: DNS propagation may show error to few users and following workaround needs to be used in case of error:

URL to access webmail:

Incoming/Outgoing server:

Incoming mail server: instead of this you can use
Outgoing mail server (SMTP): use

Next update : On Event

Jun 07

Some users may experience issue with ADOBE webmail service

Posted by Ian Campbell on Thursday, June 07, 2018

Our email service provider is currently experiencing intermittent issues with login to email service. 
Engineers at Open SrS are currently working for the fix. 
We request you to use until the issue is fixed and use as Incoming/Outgoing server if you face the issue on email client/mobile.

Feb 26

Every Minute Matters

Posted by Ian Campbell on Monday, February 26, 2018

Times are changing, and in 2018 cybercrime is high on the agenda of the world’s business leaders.The World Economic Forum recently identified cyber-attacks and data fraud as among the top five global risks (behind only extreme weather events and natural disasters).

MailGuard has synthesised some of the key statistics from the World Economic Forum's 2018 Global Risks Report into a simple infographic. The facts are too serious to ignore —we encourage you to share it with your colleagues and executive leadership team.

91% of all cyber-attacks are delivered via email. 

If you have unwanted or malicious emails in your inbox, your company is at risk. For a free consultation with one of our cloud security specialists, contact us, call 1300 552 852 or

Stay cybersafe!

Mar 30

Adobe Email Security Update

Posted by Ian Campbell on Wednesday, March 30, 2016

Dear WebsiteWise Customers,

In order to better protect your email communications, Adobe have made some changes to the way you can access your email inbox in browser or in an email client. Adobe have now created a dedicated secure domain for email which they plan to restrict to use only SSL/TLS encryption for both incoming and outgoing communication. The new domain will be used to access your email from browser and email client as well.

Starting on April 15, you will no longer be able to continue using the existing email client settings.  Please update your email clients according to the instructions below:

Inbound (Receiving emails)

  • Inbound
  • Inbound Server Type: IMAPS (993) / POP (995)
  • User Name:
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password

Outbound (Sending emails)

  • Outbound Server: 
  • Outbound Server Type: SMTPS (465)
  • User Name:
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password

You will also be required to use for accessing your mailbox using a web browser. Please note that site administrators will still be able to use the Admin Console and access their mailbox through Single Sign On as before.


The current mailbox settings will continue to work until April 15, 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings. Furthermore, will be automatically redirected to the from then on.

We also strongly advise you to change your email password, by logging into webmail (using and browsing to Settings -> Password. There you will be able to set a new password for accessing your mailbox.

WSW Support

As you can appreciate, we have hundreds of clients so can't call each individually to talk them through these updates, so to help manage the change over, please go through the above steps yourself. If of course you get stuck, give us a call & we'll assist in any way we can.

Regards, Ian

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